Facilities Officer


Facilities officers provide assistance to ensure the day-to-day smooth management and operation of a building's infrastructure through administrative support and, at times, overseeing maintenance tasks.

Duties & Tasks

Facilities officers may perform the following tasks:

  • log, analyse and track maintenance requests
  • issue work orders to appropriate tradespeople or maintenance officers
  • match work orders to invoices and send invoices for payment
  • distribute, archive and coordinate documentation
  • conduct routine cleaning inspections with cleaners and facilities managers
  • coordinate recycling and waste management reports
  • set up meetings, conferences and function rooms
  • collect and distribute mail
  • suggest initiatives to improve operating practices, such as increasing energy efficiency.

Personal Requirements

  • good interpersonal, communication and customer service skills
  • able to work in a team
  • able to assess and prioritise tasks
  • good computer literacy
  • able to use initiative and work unsupervised
  • excellent organisational skills.
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