Human Resources Officer


Human resources officers provide administration services for the recruitment and employment of staff.

Duties & Tasks

Human resources officers may perform the following tasks:

  • determine staffing numbers, skills and needs to meet the organisation's objectives
  • analyse the skills and qualities required for each particular job and develop job descriptions and duty statements
  • advertise staff vacancies, assess applications, interview applicants, administer selection tests, prepare reports and make recommendations to management about staff appointments
  • maintain the personal records of employees on matters such as wages, superannuation, leave and training, and prepare associated management reports
  • arrange and conduct staff training
  • use a number of management information systems to record, maintain, plan and manage the organisation's human resources
  • provide advice and information to management and employees on human resource policies and procedures, including equal opportunity, anti-discrimination and occupational health and safety programmes
  • assist employees with work matters, career development, personal problems and industrial matters
  • organise employee welfare services such as health and wellbeing programmes, first aid and fire warden training, superannuation and social activities
  • take part in enterprise bargaining talks where employees, management and unions discuss the development of specific work arrangements and conditions (pay and hours of work, for example)
  • help implement organisational changes (such as those following from industrial relations legislation, revised job classification structures or technological changes)
  • take part in strategic management.

Personal Requirements

  • good planning, organisational, analytical and decision-making skills
  • good oral and written communication skills
  • tactful and discrete when dealing with people and confidential information.
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