Transport Clerk


Transport clerks check the contents and related documents of freight goods. They tally and record the consignment and destination details of articles, containers and passengers. They also make freight or transport bookings, as well as related arrangements.

Duties & Tasks

Transport clerks may perform the following tasks:

  • check the number of articles or containers in consignments of goods received or dispatched
  • make sure articles are in good condition and correspond to invoices, manifests or other records
  • arrange internal distribution of goods received
  • prepare and attach documentation to articles to be dispatched
  • make sure clearance procedures (such as payment of any customs entry fees or duties) are carried out
  • dispatch goods and arrange delivery promptly on arrival
  • spend time packing and unpacking goods in warehouses
  • drive between wharves, container terminals, airports and government departments
  • weigh and calculate cubic dimensions of items
  • contact senders to fix shortages and arrange replacement of damaged goods
  • maintain records of receipts and dispatches
  • undertake clerical work such as filing, accounting, updating customs records, preparing correspondence and inputting and retrieving information from computers.


Aircraft Load Controller

An aircraft load controller plan the permissible weight combinations for fuel, cargo and passengers, as well as the weight distribution in the aircraft. They also issue instructions to the loading staff.

Bond Clerk

A bond clerk calculates the duties, excise and other payments that are due and arranges for the clearance of the goods.

Customs Clerk

A customs clerk compiles customs documents for the import and export of goods, ensuring that customs laws and regulations are complied with. They work for customs agents, international freight forwarders or import/export firms.

Freight Traffic Controller

A freight traffic controller arranges the allocation of cargo space on railway or road haulage systems.

Import/Export Clerk

An import/export clerk compiles all documents and records details on imported/exported cargo before it is allowed to be moved from the port of entry/exit. They also authorise and organise the collection of cargo, the calculation and clearance of any charges, and arrange any booking of cargo space for outward-bound freight.

Shipping Officer/Clerk

A shipping officer/clerk obtains details from shipping companies about where and when goods will arrive and organises storage time at a wharf or in a container (as the time cargo can stay at a terminal is limited and costly).

Truck Dispatcher

A truck dispatcher arranges the assignment of freight to trucks as well as truck routing, slot times at wharves and timetabling.

Working Conditions

Transport clerks who work for large organisations may work alongside other clerks in city offices. However, import/export firms often employ only one transport clerk who works in a small office.

Personal Requirements

  • good communication skills
  • good organisation skills
  • able to work neatly and accurately
  • able to learn to use electronic trading systems.
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