Records Officer


Records officers are responsible for the creation, storage, retrieval and disposal of all recorded information about an organisation's activities. Information can come in many formats such as digital, photographic, film or paper. This information contributes to what is often called the 'corporate memory' of the organisation, without which an organisation could not function properly or be held accountable for its actions.

Duties & Tasks

Records officers may perform the following tasks:

  • research and analyse the information needs of an organisation and develop procedures to meet those needs
  • undertake audits of information created and stored within the organisation
  • establish durations for which records are to be kept according to policy and legislative requirements
  • develop policies for the distribution and storage of records, including the incorporation of new information technologies into the organisation
  • create and maintain databases for the control and retrieval of information
  • provide support to meet regulatory, accountability and transparency requirements of organisations
  • interpret freedom of information, archives and records and privacy legislation as it governs access to organisation information.

Working Conditions

Records officers must work closely with all staff members to make sure that the information systems of the organisation meet their needs and the organisation's objectives.

Personal Requirements

  • good planning and organisational skills
  • good problem-solving skills
  • good communication skills
  • able to work as part of a team
  • attention to detail.
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